How do I know when my order has been shipped?

Giftcards2Canada will send you an email notifying you that payment has been received and the order has been sent.

Can I change my order?

Once the order has been processed it cannot be changed. Our turnaround time is very quick so that your order is delivered within days. Please double check before you submit.

What if I give the wrong address?

Giftcards2Canada is not responsible for lost cards due to incorrect address or Canada Post / Purolator misdirection. Please double check your information before you finish your order. 

Can I make a special order?

What if I want a gift card that is not on Giftcards2Canada?  Please contact us and we will do our best to see if we can get it for you.

Can I ship gift cards outside of Canada?

No we only ship gift cards within Canada.

Can I send more than one card?

No problem.  Simply add any additional cards to your cart.  As long as the gift cards are going to the same address we can include them in the same order.  Shipping may increase if the weight limit is exceeded.

Can I send to several people at the same address?

Yes we can send to multiple people at the same address.   The system will prompt you to process each order including a personalized message or greeting card for each person.  Additional shipping and handling fees may be required.

Can I send gift cards to more than one address?

We would be delighted to ship your multiple orders.  For each address you just need to complete the order process from the beginning so we can make sure we have all of you details.

Do you keep my credit card information?

No. All orders are processed through Stripe Payments or PayPal so your credit card details are never directly handled or recorded by Giftcards2Canada.

Can I pay with cash or a cheque?

No only major credit cards or PayPal are accepted.

What currency do you use?

All orders will be processed in Canadian dollars.

Can the gift card be returned or exchanged?

Unfortunately we cannot give refunds or exchanges on gift cards. All purchases are final.

I am in a hurry! Can you get it there fast?

Yes no worries with the Purolator Express Envelope shipping option, they will get their gift cards within 1-2 days. The cost is a bit higher, but it is definitely quicker.